Shadowfax is a new-age, technology-led third-party logistics (3PL) company focused on enabling digital commerce in India. As of September 30, 2025, the company’s service network spans 14,758 pin codes, serving enterprise clients across e-commerce, quick commerce, food marketplaces, and on-demand mobility platforms.

Business Model & Services

Shadowfax offers an end-to-end suite of logistics solutions including express forward deliveries, reverse pickups, exchange deliveries, prime deliveries, quick commerce and hyperlocal deliveries, mobility logistics, and critical logistics services. The company primarily operates on an asset-light, variable-cost model, delivering directly to end customers for most of its revenue.

Key Growth Drivers: Velocity, Versatility & Value

a) Velocity: Focus on minimizing click-to-doorstep delivery time, especially for quick commerce and same-day delivery use cases.
b) Versatility: A tech-first, modular platform that enables customized logistics solutions across diverse client requirements and use cases.
c) Value: A unified technology platform designed to optimize network efficiency and reduce delivery costs for clients amid rising order frequency and declining average order values.

Market Position, Network Infrastructure & Scale

Shadowfax is the fastest-growing 3PL company of scale in India as of March 31, 2025. Its e-commerce shipment market share expanded from ~8% in FY22 to ~23% in the six months ended September 30, 2025. The company is a market leader in reverse logistics, quick commerce, and same-day delivery by order volume.

Company operates a nationwide logistics network comprising 4,299 touchpoints, over 3.5 million sq. ft. of operational space, and 53 sort centers. Its hybrid, mesh-based linehaul network uses dynamic routing algorithms and deploys over 3,000 trucks daily, while remaining asset-light through leased infrastructure.

Last-Mile Delivery Ecosystem

The company has India’s largest crowdsourced last-mile delivery network among 3PL players, operating in over 2,300 cities and towns. In H1 FY26, the platform averaged 205,864 quarterly unique transacting delivery partners, supported by gig workers and franchise partners on a variable-cost basis.

Market Opportunity

Shadowfax benefits from India’s rapidly expanding digital commerce ecosystem, where e-commerce penetration remains significantly below global peers. With strong growth expected in e-commerce, quick commerce, and hyperlocal deliveries over the next decade, the company is well-positioned to scale alongside increasing demand for faster, cost-efficient, and technology-enabled logistics solutions.

Client Base

The company serves leading platforms including Meesho, Flipkart, Myntra, Swiggy, BigBasket, Zepto, Nykaa, Blinkit, Zomato, Uber, ONDC, Magicpin, Licious, and others—making it one of the few players of scale offering end-to-end logistics for e-commerce and last-mile solutions across quick commerce and hyperlocal services.

To be updated shortly

To be updated shortly