Enser Communications, launched in May 2008, is a leader in the Business Process Management (BPM) sector, focusing on enhancing communication services. The company excels in call centers, outsourcing, database management, and the sale and maintenance of software and hardware, among other areas.

Core Business and Services:

Enser provides diverse services such as trading and marketing communication equipment, networking, mobile services, computer programming, data processing, business outsourcing, e-commerce, website development, and MIS setup. It also focuses on customer contract development, product training, certification, and educational services.

Services Offered

Enser Communications provides four key services within its BPM business:

1. Customer Acquisition Services: Focused on expanding the customer base for clients through strategic acquisition initiatives.

2. Customer Services: Dedicated to maintaining and enhancing customer relationships through superior service and support.

3. IT Infrastructure Management Services: Offering comprehensive solutions for managing clients’ IT infrastructure, ensuring efficiency and security.

4. Data Management Services: Specializing in the management, security, and analysis of data to add value to clients’ businesses and improve productivity.

Industry Focus and Clientele

Enser’s primary focus encompasses industries such as Insurance, E-commerce, Edtech, Hospitality, and Travel, among others. The company prides itself on delivering tailor-made solutions to meet the unique requirements of its valued clients. Notable clients in Enser’s portfolio include innovative insurance companies like Acko General Insurance, Reliance Nippon, Ola Financial Services, and new-age companies such as India lends, Doubtnut, Cordellia Cruises, Mahindra Holidays, amongst others.