Exato Technologies Limited IPO

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Exato Technologies Limited is a Customer Transformation Partner specializing in Customer Experience-as-a-Service (CXaaS) and AI-as-a-Service, helping enterprises modernize how they serve, engage, and communicate with customers. The company leverages artificial intelligence, automation, and cloud-based platforms to build scalable solutions that make customer service smarter, faster, and more cost-effective.

Founded in 2016 as a contact-center systems integrator, the company has grown into a full-stack CX transformation firm, serving 150+ enterprise clients, including several ET500 organizations. Over 40% of revenues are derived from long-term recurring contracts, highlighting strong customer retention and service reliability. With a team of over 60 engineers in India, Exato serves both domestic and international markets, including the USA, Singapore, Qatar, and other regions, supported by key partnerships with NICE Ltd., Mitel, and Acumatica.

Core Business Focus

Exato Technologies delivers unified customer interaction platforms such as virtual assistants, intelligent automation, omnichannel contact centers, and sentiment analytics, enabling organizations to seamlessly manage customer interactions across phone, chat, email, and other channels. These solutions significantly reduce operational costs and response time while improving service quality and business outcomes.

Key Offerings

Exato Technologies delivers solutions across three major technology domains:

a) CX and Analytics: Omnichannel CX platforms, AI chatbots, predictive analytics, and customer journey mapping.

b) Unified Communications & Infrastructure: Cloud communication systems, data center solutions, networking, and IT security infrastructure.

c) Exato IQ Suite: Proprietary connectors and optimization tools enhancing contact center efficiency, speech-to-text automation, noise reduction, and CRM integrations.

Industry Verticals Served

Exato provides sector-focused solutions addressing business challenges in BFSI, Healthcare, Retail, Telecom, Manufacturing, and IT/ITES & BPO/KPO, including fraud analytics for BFSI, AI-driven patient engagement for healthcare, churn prediction for telecom, and automation-led modernization for contact centers.

Competitive Edge

i) Integrated CX + AI + Automation delivery
ii) Only Platinum Partner of NICE in South Asia & Middle East
iii) Partner of the Year (2021–2024)
iv) Growing ARR with long-term contracts
v) Sector-specific domain expertise

Objects of the Exato Technologies Limited IPO:

The Company proposes to utilize the funds towards funding the following objects: 1. Working capital requirements (₹15.73 cr) 2. Investment in Product Development (₹6.80 cr) 3. Repayment/prepayment of certain borrowings (₹2.53 cr) 4. General Corporate Purposes
DRHP of Exato Technologies Limited IPO
RHP of Exato Technologies Limited IPO

Exato Technologies Limited IPO Details:

Open Date: Nov 28 2025
Close Date: Dec 02 2025
Total Shares: 26,75,000
Face Value: ₹ 10 Per Equity Share
Issue Type: Book Building
Issue Size: 37.45 Cr.
Lot Size: 1000 Shares
Issue Price: ₹ 133-140 Per Equity Share
Listing At: BSE SME
Listing Date: Dec 05 2025

Promoters And Management:

1. Mr. Appuorv K. Sinha (Chairman & Managing Director), aged 46, he is the Promoter and heads the overall operations, software strategy, and technology partnerships of the Company. He holds an MBA from ICFAI University and has over 20 years of experience, including 18 years in CX, Analytics, and Enterprise Technology. Before joining the Company in 2017, he served as National Manager–Alliances at Wipro Technologies. 2. Mrs. Swati Sinha (Whole-Time Director), aged 44, she holds a Post Graduate Diploma in Business Management from Indira School of Management Studies. With experience in HR, talent strategy, and recruitment, she has been associated with the Company since 2021 and currently oversees HR and Administration. 3. Mr. Abhijeet Sinha (Non-Executive Director), aged 44, he is a legal professional with a B.L. degree from Pune University and over 20 years of legal experience. An Advocate-on-Record at the Supreme Court since 2011, he joined the Company’s Board in 2025 and holds diplomas in Consumer Protection Law and Taxation Laws.

Financials of Exato Technologies Limited IPO:

Particulars 6M FY2025-26 FY 2024-25 FY 2023-2024 FY 2022-2023
Revenue from Operations (Cr) 71.06 124.22 113.90 72.76
EBITDA (Cr) 11.45 15.95 9.07 6.11
EBITDA Margins 16.02% 12.64% 7.89% 8.36%
PAT (Cr) 7.26 9.74 5.3 5.05
PAT Margins 10.22% 7.85% 4.66% 6.95%
ROCE 19.27% 26.38% 23.16% 21.28%
Debt to Equity Ratio(In Times) 0.56 0.75 0.61 0.29
OPerating Cash Flow -11.36 12.67 -14.12 10.39

Comparison With Peers:

Companies Revenue (in cr) EBITDA Margins PAT Margins ROCE D/E Ratio MCap (in cr) P/E
Exato Technologies Limited 124.22 12.64% 7.85% 26.38% 0.75 140.91 14.47
Black Box Limited 5967 9% 3.43% 29.80% 1.15 8783 32.30
NOTE:Forward P/E is 9.70 According to FY 2026 PAT

Lead Manager of Exato Technologies Limited IPO:

  1. GYR CAPITAL ADVISORS PRIVATE LIMITED

Registrar of Exato Technologies Limited IPO:

  1. Kfin Technology Private Limited

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